EXCHANGE AND RETURN
REASONS FOR GOODS RETURN AND EXCHANGE
Customer has a right to return the Goods (The Goods can be returned in case it was not used, its consumer properties, factory labels and its ready sale appearance are reserved) without defining the reason during 14 (fourteen) calendar days from the moment of the actual Goods delivery from the Seller or people, representing the Seller.
To return the goods, you have to submit the document proving the fact and conditions of its purchase, and fill in the application for the goods return.
The Goods return in case of the discovery of defects, related to the failure to meet the conditions of the Order, happened at the Seller’ fault:
In case the Goods was given to you with partial non-observance or violation of the Order terms at the Seller’s fault, concerning the assortment, completeness, amount of Goods, you are entitled to inform the Seller (not later than seven calendar days after the Goods is received) about the violations and demand to rectify them.
You also have the right to refuse to take goods and ask for money refund. In this case the goods must be returned to the Seller with the preservation of the original sale appearance, consumer properties, seals, factory labels.
To return the goods, you have to submit the document proving the fact and conditions of its purchase, and fill in the application for the goods return.